Description

*About Us* Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. *Benefits* Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401 (k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level *Job Summary* The Scheduling Coordinator Transplant coordinates scheduling for pre and post-transplant patients. This includes tests, procedures, and consults as needed by protocol or clinical need. *Essential Functions of the Role* * Schedule and coordinate multiple appointments, procedures, and tests for patients. This includes transplant evaluation, waiting list, and post-care. The evaluation includes 20 separate appointments that must be coordinated within one week. * Contact patient before and after appointment is scheduled to confirm date and times. * Make changes to patient's schedule as needed (i.e. cancellation and rescheduling). * Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested. * Input patient appointments and information in appropriate databases. * Medicare Cost Report data entry. * Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel). * Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up. * Chart incoming patient information and distribute to coordinators and physicians. * Assist in transplant clinics with posting labs and scheduling appointments as needed. Prepare patient information through data entry and copying for selection committees. * Maintain office supplies for appropriate area. *Key Success Factors* * Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed. * Ability to operate computer, fax, copier, scanner, and telephone. * Must be able to multitask. * Ability to follow instructions and respond to upper management's directions accurately. * Must be able to work autonomously, prioritize work activities and use time efficiently. * Must be able to maintain confidentiality. * Must be able to demonstrate and promote a positive team-oriented environment. * Must be able to stay focused and concentrate under normal or heavy distractions. * Must be able to work well under pressure and/or stressful conditions. * Must possess the ability to manage change, delays, or unexpected events appropriately. *Belonging Statement* We believe that all people should feel welcomed, valued, and supported. *QUALIFICATIONS* * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 2 Years of Experience